Job Description

Riverview Toyota is searching for a Full-time Business Development Specialist for our Service Department. The Berge Group is a well-respected, family owned auto dealership group in the metro Phoenix and Tucson markets that has been selling and servicing vehicles in Arizona for decades.

The ideal candidate will have a positive, upbeat, and friendly personality with a customer service background.

DUTIES AND RESPONSIBILITIES:

  • Answers incoming calls in a prompt, polite and professional manner

  • Schedule customer appointments and contact existing customers with current service promotions

  • Receives cash, checks and credit card payments from customers

  • Answers customer questions about service performed or products purchased, or refers them to someone who can

  • Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution

  • Maintains a professional appearance

  • Keeps work area neat and clean

MINIMUM QUALIFICATIONS:

  • Must have customer service experience
  • Booking/Cashier experience
  • Team oriented

PREFERRED QUALIFICATIONS:

  • Toyota experience preferred
  • Reynolds & Reynolds experience a plus

BENEFITS:

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including:

  • Medical and Dental Insurance
  • Life insurance
  • 401(k) Profit Sharing
  • Employee Assistance Program
  • We also offer a group of supplemental benefit plans including short-term disability, long-term disability and supplemental life insurance.

We are a drug Free workplace. Pre-employment drug testing is a requirement along with on the job random drug analysis testing for the purposes of keeping the Berge organization free from any alcohol and drugs.

The Berge Group is an Equal Opportunity Employer (Gender/Minority/Veterans/Disabled) and participate with the E-Verify Employment Eligibility program.