Job Description

Berge Automotive Group is looking for a CUSTOMER CARE SPECIALIST in the BUSINESS DEVELOPMENT CENTER (BDC) at the Arrowhead Lexus Dealership, in Peoria, AZ. The Berge Group is a well-respected, family owned auto dealership group in the metro Phoenix and Tucson markets that has been selling and servicing vehicles in Arizona for many decades. We are one of the best Automotive Groups in the Country!

JOB DUTIES:

  • Setting and confirming appointments for the sales team

  • Answering inbound phone calls

  • Placing outbound calls to customers

  • Sending and responding to emails from customers

  • Monitoring and contacting internet leads from our website, dealer and manufacturer websites.

SKILLS:

  • Proficient in MS Office

  • Experience answering and making phone calls for a business preferred

  • Sales experience preferred

  • Gathering of information from prospective clients

REQUIRES:

  • A positive attitude, exceptional work ethic and a willingness to learn

  • Professional, ethical and a team player

  • Customer-service oriented individual with good organizational skills

This position is full time, varied hours; hourly pay plus bonus. We offer a full benefits package including medical, dental, short term disability, long term disability, and voluntary life insurance. The Berge Group also provides employer paid Basic Life Insurance and 401(k) with a company-match.

As part of our application process, we perform background checks and drug screening.

We are an Equal Opportunity Employer (Gender/Minority/Veterans/Disabled) and participate with the E-Verify Employment Eligibility program. Bilingual candidates welcome.