CUSTOMER CARE SPECIALIST in the BUSINESS DEVELOPMENT CENTER (BDC)
Berge Automotive Group is looking for a CUSTOMER CARE SPECIALIST in the BUSINESS DEVELOPMENT CENTER (BDC) at the Arrowhead Lexus Dealership, in Peoria, AZ. The Berge Group is a well-respected, family owned auto dealership group in the metro Phoenix and Tucson markets that has been selling and servicing vehicles in Arizona for many decades. We are one of the best Automotive Groups in the Country!
Setting and confirming appointments for the sales team
Answering inbound phone calls
Placing outbound calls to customers
Sending and responding to emails from customers
Monitoring and contacting internet leads from our website, dealer and manufacturer websites.
Proficient in MS Office
Experience answering and making phone calls for a business preferred
Sales experience preferred
Gathering of information from prospective clients
A positive attitude, exceptional work ethic and a willingness to learn
Professional, ethical and a team player
Customer-service oriented individual with good organizational skills
This position is full time, varied hours; hourly pay plus bonus. We offer a full benefits package including medical, dental, short term disability, long term disability, and voluntary life insurance. The Berge Group also provides employer paid Basic Life Insurance and 401(k) with a company-match.
As part of our application process, we perform background checks and drug screening.
We are an Equal Opportunity Employer (Gender/Minority/Veterans/Disabled) and participate with the E-Verify Employment Eligibility program. Bilingual candidates welcome.
Job Status: Full Time